echnology provides critical tools that enable customer service professionals to create memorable moments with your clients. But what if there was another tool we could use to make a customer’s interactions with service providers even more impactful—a framework that humans have been using for thousands of years across every culture?
Stories help our minds make sense of the world. They help us take facts and turn them into meaning and memories. In this session, we will explore how we can apply the framework behind storytelling to your brand, leaving customers with interactions they’ll not only remember, but feel.
Your complimentary ticket includes continental breakfast & refreshments. RSVP required as space is limited.
Location: Osler, Hoskin & Harcourt LLP - First Canadian Place (100 King Street West, Suite 6300)
Date: Tuesday, October 8, 2019
8:00 AM - Registration & Refreshments
8:30 AM - Workshop: Using Storytelling to Improve Client Interactions
9:45 AM - Networking Reception
10:00 AM - Departure
Thank you to our Presenting Sponsor: